We answer some typical questions quite frequently. Here you will some of those questions and our answers to them.

How do I know if I'm eligible for financial aid?

The easiest way of knowing that is to send an application. You apply for a program and financial aid package using the same form. There is also a lot of background information on this page.

I don't want to do online studies. Can I study at your campus in Canada?

No, because we don't have a campus. Our program is 100% online. However, there are local Bible schools and theological seminaries that offer our courses at their location.

I have a problem with my assignment. Who should I contact?

You should contact the instructor of the course, not the office or admin.

I need to take a break. Do I lose my seat or financial aid?

No, you don't lose anything. Take a break. Remember to save your unfinished work offline. If you have difficulties to access the system or your courses, contact the office.

I can't send my work using the assignment submission area. Can I send it by email?

Typically, no. That is the last resort. Check again if the previous assignment is properly done. Read instructions one more time. Sometimes you must submit your response AND reply to one or two other posts before the following assignment opens.

I don't have internet access or computer. Can you send me printed course materials by mail?

In brief: no. You must solve that problem some other way.

I have a problem. Can you help?

First of all, you must be more specific than that. What is the problem? What is the course? What did you do, or what you are trying to do? What is your name? What is the program you are taking? Use the form below to explain the issue and request help.


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